Manager: Merchant Acquiring

Full time @First Capital Bank Botswana in Administration Email Job
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Job Detail

  • Job ID 3843
  • Experience 4 Years
  • Qualifications Degree Bachelor

Job Description

Join our team Be part of an exciting team that is looking at changing the Banking landscape. If you are a self-starter and looking for a challenging, yet exciting opportunity to grow and develop new markets with First Capital Bank please submit your applications for the following position.

Senior Manager Liabilities & Transactional Banking
• Development, implementation, and management of the merchant acquiring strategy for First Capital Bank which involves acquiring and managing merchant relationships, to ensure compliance with relevant regulations and drive revenue growth. The role holder will work closely with internal stakeholders, including sales, product development, and risk management teams, to achieve business objectives

• Build and maintain merchant relationships to ensure continual growth and sales targets
• Develop and implement pricing strategies for merchants acquiring products and
Manage the relationships of key accounts Develop and lead strategic alliances with Acquirers, merchants, and other stakeholders to achieve brand preference, including product, marketing, and technology initiatives
• Identify, develop, and lead the management of key merchant and Acquirer accounts. Add value to strategic merchants and Acquirers through the development and
implementation of initiatives that increase acceptance and use of products with a
+267 390 7801
strong emphasis on Omni channel and digital⚫ Must demonstrate the ability to close deals, solutions
• Train staff on the merchant acquiring products and knowledge
Gathering requirements from merchant inquiries and issues
⚫ Undertake office administrative duties as required in conjunction with – operations
• Coordinate with the IT team during product enhancement in terms of acquiring host system and terminal applications Coordinate with the Risk Management team on risk controls for Merchant Acquiring Business
Engage Credit on the underwriting process in making sure quick and seamless onboarding of Merchants
Monitoring chargeback and fraud volumes of merchant accounts and ensuring action plans are implemented to reduce merchant risk Constantly enhancing processes for better services of the merchant team in handling new merchant onboarding, merchant transactions, and merchant support along with other related forms for merchants


University  Degree or equivalent in Business Management, Finance, Economics, or related fields
4+ years prior experience in managing the product. Proven track record of driving revenue growth and profitability in merchant- acquiring business
create leads, and maintain sales pipeline

Strong knowledge of merchant acquiring, the payments industry, and related regulatory requirements
Knowledge of acquiring products and services, including payment gateways, terminals, and other acquiring technology
• Understanding of merchant underwriting and risk management processes
Strong problem-solving, analytical thinking, negotiation, and conflict-resolution skills. Results-oriented/self-motivated
Project management skills and the ability to lead cross-functional teams
Proficient in MS Office, in particular PowerPoint and Excel
Interested candidates who meet the above requirements are invited to submit their applications, together with certified copies of academic and/professional certificates, identity card, references, and their latest updated CV via the application below
Please note that only shortlisted and successful candidates will be contacted.
Belief comes first.

The Application deadline closed.

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